XXXAI Privacy Policy
Thank you for joining XXXAI . At XXXAI , we respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights regarding your personal data.
Unless we link to other policies or indicate otherwise, this Privacy Policy applies when you visit or use the XXXAI website and related services (hereinafter referred to as the "Service").
What data do we collect?
We collect certain data directly from you, such as information you enter, data about your content usage, and data you connect to through XXXAI . We also collect some data automatically, such as information about your device and the areas of the Service you interact with or spend time using. All data listed in this section is subject to the following processing: collection, recording, structuring, storage, modification, retrieval, encryption, pseudonymization, erasure, combination, and transmission.
1.1 Account Data
To use certain features (such as accessing content), you will need to create a user account, which requires us to collect and store your email address, password, and account settings.
1.2 Learning Data
When you access content, we collect data including which courses you have started and completed , and other items you have submitted to fulfill course and related content requirements.
1.3 Payment Data
If you purchase a course, we collect certain data about your purchase (such as your name, billing address, and zip code) as necessary to process your order, and may choose to store this data for future orders. You must provide certain payment and billing data directly to our payment service provider, including your name, credit card information, billing address, and zip code. We may also receive limited information from the payment service provider, such as the new card you own and the last four digits of that card, to facilitate payment processing. For security reasons, XXXAI does not collect or store sensitive cardholder data, such as full credit card numbers or credit card authentication data.
Communications and Support
If you contact us for support or to report an issue or concern (regardless of whether you create an account), we collect and store your contact information, message, and other data about you, such as your name, email address, location, XXXAI user ID, refund transaction ID We use this data to respond to you and investigate your questions or concerns. The above data is stored by us in association with your account .
What we use your data for
We use your data for the following purposes: to provide the Service, to communicate with you, to troubleshoot problems, to prevent fraud and abuse, to improve and update the Service, to analyze how users use the Service, and as required by law or necessary for security and integrity. We will retain your data for as long as necessary to fulfill the purposes for which it was collected. If you have an XXXAI account, we will delete your data upon termination of your account; we may also delete your data after a longer period of time as required by law or necessary for security and integrity.
We use this information to understand and analyze trends, administer the website, learn about users' behavior on the website, improve our products and services, and gather demographic information about our user base as a whole. This website may use this information for our marketing and advertising services.
Security
We use appropriate security measures based on the type and sensitivity of the data we store. Any internet-enabled system carries the risk of unauthorized access, so you must protect your password. If you suspect unauthorized access to your account, please contact us.
Cookies and other technologies
XXXAI 's websites, online services, interactive applications, emails, and advertisements may use "cookies" and other technologies, such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people are browsing, measure the effectiveness of advertisements and online searches, and make improvements. We treat information collected through cookies and other technologies as non-personal information. However, if local law considers Internet Protocol (IP) addresses or similar identifiers to be personal information, we also treat such identifiers as personal information. Similarly, for the purposes of this Privacy Policy, when non-personal information is combined with personal information, we will treat the combined information as personal information.
This website and its partners use cookies and other technologies in mobile advertising services to control the number of times you see a specific ad, deliver ads tailored to your interests, and measure the effectiveness of advertising campaigns. If you do not wish to receive ads relevant to you on your mobile device, you can opt out by visiting the following link on your device. If you opt out, you will continue to receive the same number of mobile ads, but because these ads are no longer based on your interests, they may be less relevant. You may still see ads related to webpage or app content or based on other non-personal information. Opting out only applies to advertising services on this website and does not affect interest-based advertising services from other advertising networks. However, if you choose to "limit ad tracking" on your mobile device, third-party applications will not be able to use "advertising identifiers" (non-personal device identifiers) to serve you targeted ads.
When you use our website and online services, we and our partners may also use cookies and other technologies to record personal information. In this case, our goal is to make your experience with our products and services more convenient and personalized. For example, if we know your name, we can greet you the next time you visit our online store. If we know your country and the language you speak (or, if you are an educator, your school), this helps us provide a learning experience that is tailored to you and more useful to you. If we know someone has purchased a product or used a service using your computer or device, this helps us deliver ads and emails that are more relevant to your interests. If we know your contact information, hardware identifiers, and information about your computer or device, we can better personalize your operating system, configure your services, and provide you with better customer service.
Your Rights
You have certain rights regarding the use of your data, including the ability to opt out of receiving promotional emails, reject certain types of cookies, and refuse the collection of your data by certain third parties. You can update or terminate your account within the Service, or contact us to assert your rights regarding your personal data.
If you prefer to disable cookies and are using a web browser, please go to your preferences, then the privacy panel and disable cookies. On your mobile device, first tap "Settings," then "Privacy," and then the Cookies section. For other browsers, please contact your provider to learn how to disable cookies. However, please note that disabling cookies will prevent you from using certain features of this website.
Like most internet services, we automatically collect some information and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet Service Provider (ISP), referring/exit websites and applications, operating system, date/time stamp, and clickstream data.
Protection of Minors’ Information
We understand the importance of taking extra precautions to protect the privacy and safety of minors who use our websites, products, and services. Therefore, we will not intentionally collect, use, or disclose the personal information of minors under the age of 14 (or similar minimum age in the relevant jurisdiction) unless we have obtained authorization or consent from the minor's parent or guardian. If we discover that we have collected the personal information of a minor under the age of 14 (or similar minimum age in the relevant jurisdiction) without the prior authorization or consent of the minor's parent or guardian, we will take steps to delete such information as quickly as possible.
Third-Party Websites and Services
Our websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer third-party products or services, such as third-party banks. Information collected by third parties (which may include bank account details or contact information) is subject to the third-party's privacy practices. We encourage you to understand these third-party privacy practices.
International Users
As described in this Privacy Policy, any information you provide may be transferred to and accessed by entities located around the world. This website adheres to the "Safe Harbor" framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information by organizations located in the European Economic Area and Switzerland. Learn more about the U.S. Department of Commerce's Safe Harbor program.
This website strictly adheres to the Asia-Pacific Economic Cooperation (APEC) Cross-Border Privacy Rules System. The APEC CBPR System provides an overarching framework for organizations to protect the privacy of personal information transferred between APEC member economies.
Company Commitment
We are committed to respecting and protecting your privacy and will not collect, use, or share your personal information without reason. To ensure the security of your personal information, we will comply with all applicable privacy and data protection laws, regulations, and standards. We will communicate our privacy and security guidelines to all XXXAI employees and strictly enforce privacy protection measures within the company.
Privacy Issues
If you have any questions or concerns about this website's privacy policy or data processing, or wish to make a complaint regarding a potential breach of local privacy laws, please contact us. All such complaints are subject to investigation and, where appropriate, we will respond as quickly as possible. If you are not satisfied with the response you receive, you may submit your complaint to the relevant regulatory authority in your jurisdiction. If you request this, we will endeavor to provide you with information about the complaint channels that may apply to your situation.
Please note: We may update its privacy policy at any time, so please pay attention to our privacy policy. If we make material changes to our privacy policy, we will not notify you separately.