Terms of Service

Xai – Terms of Service and Policies

Welcome to Xai (“we,” “our,” or “us”). These Terms of Service and Policies govern your use of our website, services, and any content offered through our platform. By using Xai, you agree to comply with these terms. If you do not agree, please do not use our services.

1. Service Overview

Xai is an online education platform focused on Artificial Intelligence (AI) and programming. We provide digital courses, tutorials, and learning tools to help users acquire and develop skills in AI, machine learning, coding, and other technology-related areas.

2. Account Registration

To access certain features, you must create an account. You agree to:

Provide accurate and complete registration information.

Maintain the security of your login credentials.

Be responsible for all activities under your account.

Accounts are personal and may not be shared or transferred.

3. Course Access and Use

When you purchase a course, you are granted a non-transferable, non-exclusive license to access and use the content for your own personal learning.

You may not copy, share, distribute, resell, or publicly display any course materials without prior written consent from Xai.

Course access duration may vary and will be stated at the time of purchase.

4. Refund Policy

At Xai, we aim to ensure a positive learning experience. While most course purchases are non-refundable, we accept refund requests under specific conditions:

You may be eligible for a refund if:

You are unable to access the course due to technical issues that our support team cannot resolve within a reasonable time.

You request a refund within 7 days of purchase and have completed less than 10% of the course.

The course content is substantially different from what was described or promoted.

Refunds are not available if:

Your request is made more than 7 days after purchase.

You have completed a significant portion of the course (10% or more).

You change your mind or no longer wish to study.

You purchased the course by mistake and accessed the content.

Refund requests must be submitted to [your support email] with relevant order details. Xai reserves the right to decline refund requests that do not meet the above criteria.

5. Intellectual Property

All content on Xai, including videos, text, code, images, trademarks, and logos, is owned by Xai or its licensors. You may not use, reproduce, modify, or distribute any part of the platform’s content without written permission.

6. User Conduct

You agree not to:

Use the platform for illegal or unauthorized purposes.

Attempt to hack, disrupt, or reverse-engineer any part of the website or services.

Impersonate others or misrepresent your identity.

Upload or distribute malicious code or content.

7. Modifications to Services or Terms

We may update our services or these terms at any time. When we make changes, we will post the updated terms on our website and update the effective date. Continued use of Xai after changes means you accept the revised terms.

8. Disclaimer of Warranties

Xai provides all services and content “as is” and “as available.” We do not guarantee that courses will meet your expectations, or that the platform will be uninterrupted or error-free.

9. Limitation of Liability

To the maximum extent permitted by law, Xai is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform or any course.